Škoda Auto India redefines ownership experience for 2026

Introduces Škoda Super Care with best-in-class 4-year warranty, 4-year roadside assistance and 4 free services across its product range

• A new standard service programme designed to connect customers with Škoda service at an early stage of the ownership journey
• Aimed at delivering affordable & predictable service costs along with comprehensive support for customers
• Reinforces Škoda’s customer-centric approach to providing peace of mind
• Delivered through a nationwide network across 183 cities with over 325 Customer Touchpoints

Mumbai, January 05, 2026: Škoda Auto India announces Škoda Super Care, a brand-wide service programme that will be rolled out across its entire lineup from 2026 onwards. The new programme introduces industry-leading ownership benefits, including a 4-year standard warranty, 4-year roadside assistance, 4 labour-free services, and a host of maintenance plans under a single framework designed to deliver peace of mind for all customers.

The programme is aimed at enhancing the overall ownership experience by providing predictability, support and value throughout the life of the vehicle. Škoda Super Care is a core focus area for Škoda Auto India as part of its long-term commitment to customer trust and satisfaction.

Commenting on the initiative, Ashish Gupta, Brand Director, Škoda Auto India, said, “Today marks a meaningful step forward in how we support our customers beyond the showroom. Ownership is about confidence, clarity and value every time a customer drives their car, visits a service centre or needs support. With Škoda Super Care, we are bringing together best-in-class warranty coverage and roadside assistance for four years, along with four free services, including the Škoda Check-in services at 1,000 and 7,500 km. This gives customers an early connect with Škoda service along with affordable & predictable service costs, strong support through the ownership journey and the peace of mind they deserve. It’s a simple promise, yet a powerful one.”

Ownership made simple

Under Škoda Super Care, new maintenance plans will be available to suit different ownership needs.

Škoda Super Care offers as standard across the model range:

• 4 years of standard warranty
• 4 years of roadside assistance
• 4 labour-free services, including Periodic Maintenance Services at 15,000 km and 30,000 km, along with the newly introduced Škoda Check-in services at 1,000 km and 7,500 km.

This integrated coverage is designed to establish an early connect with customers in the ownership journey and strengthen long-term ownership value. Customers will benefit from transparency in pricing and service communication, convenient scheduling through digital and dealer channels, and access to genuine parts and trained technicians.

Transparent service experience

Škoda Super Care also includes enhancements in service processes, easy booking, itemised billing, faster turnaround times and real-time status updates, to ensure a smooth and transparent experience for every customer. Support will be available through Škoda’s network of service centres, digital platforms and the Škoda call centre.

Strengthening value

By elevating its service standards, Škoda Auto India is reinforcing its commitment to delivering not just quality vehicles but a reliable and confident ownership journey. The focus on clear communication, predictable service costs and comprehensive coverage reflects the brand’s priority of building long-term relationships with its customers.

Further Information

Škoda Auto

• is successfully steering through the new decade with the Next Level Škoda Strategy
• aims to become one of the top three best-selling brands in Europe by the end of the decade by offering its customers the best of both worlds through a range of attractive BEV, hybrid & ICE products
• effectively exploits the potential in important growth markets such as India, Vietnam and the ASEAN region
• currently offers customers 12 passenger car model ranges: Fabia, Scala, Octavia, Superb, Kamiq, Karoq, Kodiaq, Elroq, Enyaq, Slavia, Kylaq and Kushaq
• delivered more than 926,000 vehicles to customers worldwide in 2024
• has been part of the Volkswagen Group, one of the world’s most successful car manufacturers, for more than 30 years
• is part of Brand Group CORE, an organisational merger of the Volkswagen Group’s volume brands, with the aim of achieving joint growth and significantly increasing the overall efficiency of all five volume brands
• independently develops and produces components such as MEB battery systems, engines and transmissions for other Volkswagen Group brands
• operates three production plants in the Czech Republic; has production capacities in China, Slovakia and India, mostly through group partnerships, as well as in Vietnam and Ukraine in cooperation with a local partner
• employs around 40,000 people worldwide and is active in almost 100 markets

Škoda Auto India 

• fascinating customers in India since 2001
• offers 4 models in India – Kylaq, Slavia, Kushaq, and Kodiaq
• over 315 customer touchpoints in more than 179 cities across the country 

Škoda Auto India website – www.skoda-auto.co.in

Media Images