ŠKODA AUTO VOLKSWAGEN INDIA PRIVATE LIMITED (SAVWIPL) and the Volkswagen Group brands are very sensitive towards protection of your privacy and your data. It is important to us that you feel secure when visiting our website/web pages. None of the personal information you give us shall be disclosed to any unauthorized third party without seeking your explicit consent.
1) DATA COLLECTION AND STORAGE AT SAVWIPL
SAVWIPL, its affiliates, and partners may store any data required for providing you the necessary information and support for the use of this website.
2) DATA TRANSMISSION BETWEEN SAVWIPL, GROUP COMPANIES, AFFILIATES, AND PARTNERS To ensure that SAVWIPL, Group Companies, Affiliates, and Partners have an up-to-date record and so that such records can be amended where appropriate, any data collected will be exchanged between these entities.
3) USE OF DATA BY SAVWIPL
a. RENDERING SERVICES
SAVWIPL will use the user data to provide required information properly and quickly for any products and services hosted on this website.
b. CUSTOMER CARE
The customer/visitor data will also be used by SAVWIPL or its Affiliates to ensure that you receive comprehensive customer care. The data may be used by SAVWIPL or its Affiliates or the service providers acting on SAVWIPL’s behalf to conduct customer surveys.
c. CUSTOMER INFORMATION TAILORED EXACTLY TO YOUR NEEDS
By accessing the website you are providing your consent to customer information tailored exactly to your individual needs. If applicable together with other personal data given by you to SAVWIPL or its Affiliates, and will be pooled and stored in a database, where your data will be automatically evaluated in order to compare the resultant personal customer profile with individual product and service offerings.
d. NO FORWARDING OF DATA BEYOND THE SCOPE DEFINED ABOVE.
e. Your personal data will not be transmitted unless covered by any of the instances mentioned above.
4) INFORMATION ON DATA PROTECTION
For SAVWIPL, the protection of personal data is of utmost importance. We would therefore like to inform you how we protect your privacy when you give your personal data to us. It goes without saying that we shall comply with data protection regulations, but in addition, in giving you the following information, we would like to commit ourselves to using your data in a responsible way, making sure that your privacy is protected at all times. We want you to feel good and safe when visiting our website/web pages.
5) ACCEPTANCE OF COOKIES
Volkswagen Group places cookies on your computer when you visit our websites. You can determine the extent to which cookies are enabled or disabled by means of settings on your computer (usually in your web browser, such as Internet Explorer; for more details refer to the Technical Requirements section). Volkswagen Group assumes that you agree to cookies being placed on your computer if your browser is set to allow them. With regard to data protection please refer to our Data Protection Declaration.
6) GENERAL INFORMATION
If you visit this website/web pages of SAVWIPL, information of general nature is collected automatically. This information includes such things as the kind of web browser, the operating system which is used, or the domain names of your internet service providers. Exclusively such information is collected which does not allow any conclusions as to your identity. Besides, these data are also generated when visiting any other web page on the internet, i. e. this is not a function specific of SAVWIPL internet pages. This kind of information is collected exclusively in an anonymized way and interpreted by us for statistical purposes. The better we understand what you want, the faster you will find the desired information on our website/web pages.
7) PERSONAL INFORMATION
If you are asked to give personal information on our web pages, such as your name, address, or phone number, this is subject to special provisions, which are indicated to you in the following wording: We will use this data for marketing purposes within the Group entities, to attract prospective customers, conduct surveys, and provide information. Your data will not be passed on to any unauthorized third parties. Apart from the data which you give to us, we will use information derived from how you use our service to be able to lead you to the information which could be interesting for you as fast as possible and to constantly optimize our services.
8) PERMISSION FOR USE OF PHOTOGRAPHS, CONTACTS AND CALENDAR FOR THE PURPOSE OF MOBILE APPLICATIONS (APP)
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App has a feature to create your profile. We shall store and process photographs uploaded by you for creating your profile in the App. The photograph is not used for any other purpose.
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App has a function of reaching out to emergency contact numbers, in an emergency situation. For this. access to your Contacts is necessary to identify the emergency contact numbers and reach out to such numbers, when you wish to use the said function.
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App has a function to setup the customized alerts, so that you are reminded about scheduling of the service of your vehicle, renewal of Insurance etc. For this function, access to your calendar is necessary. Your calendar shall be accessed only for creating the alerts through the App.
9) SECURITY
SAVWIPL employs technical and organizational security measures to protect the personal data you give to us from any deliberate or undeliberate manipulation, loss, destruction, or access by unauthorized persons. Our security measures are improved and adapted on a regular basis according to the prevalent practices.
10) VEHICLE INFORMATION
All technical data specified in connection with the individual models are approximate and directive only. The Volkswagen Group brands reserve the right liberally to adjust the prices, colors, equipment, and technical data of the models depicted and described herein. The illustrations show photographs of top-class models fitted with abundant optional equipment which may not be part of standard models. For detailed information on the range of available models, standard and optional equipment, current prices, delivery conditions, and time limits contact your Volkswagen Group brand dealer.
11) CONTACT DETAILS
If you have any queries, requests, or complaints concerning this website or services offered thereunder, please do not hesitate to contact us on below mentioned contact details:
ŠKODA AUTO VOLKSWAGEN INDIA PRIVATE LIMITED
E-1, MIDC Industrial Area, Phase III, Village Nigoje, Mhalunge, Kharabwadi, Chakan,
Taluka Khed, Pune – 410 501, Maharashtra, India
CIN No.: U70102PN2007FTC133117
12) DATA PRIVACY AND GRIEVANCE OFFICER
Any concerns, disputes, discrepancies or grievances’ with respect to processing of Personal Information can be referred to the designated Data Privacy and Grievance officer, as below:
Mr. Salil Date
Legal Department
022 3313 7000